Please be aware the Academic Records office will be closed Thursday and Friday, November 26 and 27, 2015. The Academic Records Office will return to normal hours of operation on Monday, November 30, 2015.
The printing of official transcripts will begin once we resume normal operations on Monday, November 30, 2015. If you anticipate needing an official transcript during the times we are closed, we strongly encourage you to order it prior to the closing dates. Again, during the closing, you will be able to print an unofficial transcript.
The Academic Records staff would like to wish you a safe and enjoyable holiday.
Current Georgia State University students may order transcripts via PAWS. If you selected your transcript request for pick-up, you can pick up your transcript at 292 Kell Hall (photo ID required) or have it mailed to you. If you have a financial obligation to the university, your transcript will not be released. For immediate service, please visit the Enrollment Services Center at 227 Sparks Hall. For all other inquiries, please call 404-413-2600.
How to Request an Official Transcript
For current students, access PAWS with your Campus ID and password. If you were previously a student and do not have a CampusID, click here to order a transcript. (CampusID is first initial, last name, and usually a number, such as JSmith108. It is the first part of your Georgia State email address, such as JSmith108@student.gsu.edu.)
- On the Enrollment tab, go to the Student Records menu.
- Review your unofficial transcript before requesting an official copy.
- Select Transcript Ordering Site.
- Select Access the Transcript Ordering Site and wait for new browser window to open.
- Register your information (i.e., name, home address, phone number, etc.).
- Select Transcript type (Official Electronic or Official Paper).
- Ensure that the information in the request summary is correct, and then click Add to Cart.
- Make sure all charges are correct (if applicable), and then click Confirm.
- Enter credit card information (if applicable), and then click Confirm.
If your payment is successful, you will see the message “Your payment has been received.” You must then click Continue to complete your transcript request. If we are experiencing any hardware problems, you will receive a “technical problems” message. You will need to try again later. If you continue to experience difficulty using the web, report the problems to the Help Center at 404-413-4357 (HELP). You can also email email@example.com.
Once a transcript is ordered online, the printing and mailing process will begin. The option cannot be rescinded. If you determine that you need an additional transcript before the end of the processing time, you can come in person to request an additional transcript. However, doing so may incur an additional charge.
Transcript requests are completed within 7 business days from the initial receipt. You are entitled to 5 free transcripts in your lifetime. After 5 transcripts have been requested, a $10 fee will be assessed for each additional transcript.
If your deadline is prior to 5-7 business days and you can come to campus, you may request the transcript at the Enrollment Services Center, Sparks Hall, room 227 during normal business hours, 8:30 a.m. – 5:15 p.m. Please be aware that for transcript request, we do not accept cash payments in the Enrollment Services Center. We only accept checks or money orders for transcript requests that must be paid for.
As a courtesy to our students, we hold all official transcripts for pick-up in the Express Pick-up Location, 292 Kell Hall for 30 days. After 30 days, the transcripts are then mailed to the address provided when the request was made. However, if a request is made for a transcript to be mailed and it has been processed and sent out, if we are not notified within 30 days that the transcript was not received a new transcript request must be made.
If you have questions about ordering a transcript, please call 404-413-2248 before placing your order.
The Family Education Rights and Privacy Act of 1974 (FERPA) protects student rights regarding educational records maintained by educational institutions. In accordance with FERPA, Georgia State University does not release information regarding any student without the consent of the student.